Cancellation, Rescheduling & Course Policies

Purchases on courses are final. However, with appropriate notice (14+ days), your booking can be moved to an alternative date (within 12 months of your original booking), subject to availability.

In the case of a genuine emergency within the 14-day period, such as illness or an accident, we may transfer your booking to a future date. In these cases, you may be asked to provide evidence (e.g., a sick note or supporting documentation).

If you fail to attend your course without any prior notice, all payments will be forfeited, and the training cannot be rescheduled.

In the unlikely event a course needs to be cancelled due to unforeseen circumstances, you’ll be offered a full reschedule or refund.

Please wear comfortable, clean clothing. This includes closed-toe shoes to ensure you stay safe whilst learning. Hair up or bringing a hair tie is strongly recommended for practical learning.

Arriving late may reduce your hands-on practice time, and in some cases, we might not be able to cover everything needed for your certificate. Please ensure you leave enough time to arrive on time.

Students must be 16 or older to attend any training.

Maximum class size is 9 students. 

Of course! we love when you share your training journey. Snap away, and be sure to tag us (@commenseacademy) so we can cheer you on and see your amazing progress!” During your session, we may capture some photos or videos for my own social channels. If you’d prefer not to be included, just let us know!

All course materials, including training manuals, handouts, and resources, remain the intellectual property of Commense Academy. They are provided to you as a learning aid for your personal use only. Materials may not be copied, shared, reproduced, or used to create your own training courses without prior written permission.

Once training is completed, Commense Academy is not  liable for any treatments or case studies carried out by the student. You must ensure you have appropriate insurance in place to work on models or clients after training.

At Commense Academy we strive to deliver high-quality, supportive training. If you have any concerns during or after your course, please let me know – we aim to resolve any issues fairly and professionally. Please contact learn@commenseacademy.com for any issues.